Free Shipping to USA
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Shipping and Returns

Free Domestic Shipping (in the USA):
  • We offer Free USPS First Class shipping.
  • Expedited Shipping (3-6 business days) starting at $6.55 and dependent on order total.
  • Shipping options and totals are given at checkout.
Shipping to Canada:
  • USPS shipping based on weight: 0-1 pounds ($13), 3-5 pounds ($18.50), 5-15 pounds ($32).
International Shipping (outside the USA & outside Canada)
  • International shipping is available based on weight: 0-2 pounds ($25), 2-4 pounds ($50), more than 4 pounds ($80).
  • International orders may not include a tracking number, and can only be tracked when they are in the USA. We will send you a proof of shipment code, and an email, to let you know when it shipped.
  • Please research customs regulations for the destination country before ordering. Once an order is sent overseas we can not guarantee that you will receive it and are not liable for orders that have extra fees in customs, do not clear customs or that are lost or stolen. We can only provide proof that it was sent, when it was sent, to whom it was sent and the address it was addressed to.
  • All sales are final for orders with a destination address outside of the U.S.A.
  • Due to the high rate of international fraud absolutely no refunds will be issued under any circumstances for orders shipped outside of the U.S.A.

 

Returns Policy for Domestic Orders (in the U.S.A.)


You may return most new, unused items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please contact us via info@naturalartist.com within 7 days of receiving the product you would like to return.